About Us

About Us


Our mission at Quality Family Services is to be a group of caring, dedicated, professional individuals that work together as a team to provide the best possible foster care services to children and their families throughout our area. We strive to put our client’s and staff’s best interest at the heart of every decision. We employ compassionate individuals who dedicate each minute of the day to improving the quality of life of those we serve. Quality Family Services strives to provide an environment that encourages education, open-thinking and creativity to all of those we serve and employ, in order to promote longevity and dedication to our mission, vision and values.


Through growth, continued hard work and education, Quality Family Services will strive to excel at providing the best foster homes, while adhering to the policies of compassion and professionalism that consistently make our services quality services. We will continue to build on an already strong foundation of dependability in the community, forging and maintaining strong relationships with the people we serve along with other human service providers in our area.


Teamwork: clients and staff working together as a team to ensure that the best possible care is delivered. All employees will work together to maintain the best possible working environment for our clients and staff. We also stress the value of maintaining professional relationships with all team members, including other professional agencies.

Person-Centeredness: providing individualized service planning; constantly striving to ensure the most appropriate care for each client served in an effort to assist them in achieving their goals.

Caring: being empathetic to both the client’s and the employee’s wants and needs.

Culturally Competent: to be aware of cultural differences in clients and staff, providing a culturally diverse and aware approach to serving our clients.

Hope: providing each client and employee with the hope to achieve their personal goals.

Continued Education: promoting continuing education so that each employee can have the latest skill-building tools to provide the best possible care for each client.

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QFS - Lenoir: 506 Wilkesboro Blvd Suite 240, Lenoir, NC 28645 | Phone: 828-572-5255
QFS - Charlotte: 5109 Monroe Rd. Charlotte, NC 28205 | Phone: 704-536-6343

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